FREQUENTLY ASKED QUESTIONS

How can I book servicing appointment for my CCS fan coil units?

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  • How can I book servicing appointment for my CCS fan coil units?

If you have previously purchased a servicing package through SP Home Cooling, you may call the Tengah hotline at 1800-2255-111 to book your next servicing appointment.  

If you wish to purchase a servicing plan, you may do so via the SP app with the below steps:. 

  • Go to More and tap on MyTengah icon

  • Tap Proceed if you are a registered CCS customer

  • Select the option Buy Extended Warranty & Servicing

  • Enter your premises details and choose your preferred servicing options

  • Read and acknowledge the Terms & Conditions

  • Proceed to in-app payment via PayNow QR code

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