Centralised Cooling in Tengah

"The biggest draw for me was the one-stop service. Be it scheduling for maintenance or submitting feedback on the CCS, we know SP is on it. There is more accountability and no need to look for third-parties. So far, SP has been very responsive and proactive in their approach. It’s hassle-free for me."

"When I moved to Tengah in June 2025, the convenience of having the CCS ready to go was a major plus. It comes pre-installed and I enjoyed savings upfront on my Fan Coil Units. As a numbers’ person, I appreciate the chilled water rate remaining stable at 10.90 cents (w/GST) per kWrh. My total utilities bill at my current 5-room unit is around $120-140 – a sharp contrast to the $200 at my mum’s 3-room flat, with a similar air-con usage pattern. That level of savings is impressive. "

"When I heard that the CCS does not come with a condenser unit at home, that was a major plus point for me. I had issues with my conventional air-con condensers at my previous homes. It was costly to replace major parts like motherboard or to overhaul the entire system. With CCS, I have one less thing to worry about. In addition, the SP Group team has been proactive in reaching out to check on the system. The experience is good, when you have people giving you extra attention."

"I would recommend the CCS, 100%! It’s “stylo-milo”! The FCUs come installed the moment you move in and there’s no condenser in my home to maintain. The best thing about CCS is that I don’t need to pay for servicing at the initial stage. The MyTengah Care+ programme provides complimentary servicing twice a year for three years. I work nightshift as a security officer and I need to go for dialysis three times a week, so a hassle-free system like this definitely helps."

"We chose the CCS because we believe this supported Singapore’s move towards a sustainable future. There were initial condensation issues when we first moved in. SP and Daikin were committed to resolving these issues. They did their investigations, made the repairs, added extra insulation just to be safe and even offered free servicing. We understood that there may be teething issues with implementation of new technology. SP’s commitment to CCS subscribers is real and that’s why we want to give it a chance to succeed."

"The Centralised Cooling System is a new concept and we decided to give it a try since it is a more environmentally-friendly way of cooling. As cost-conscious new homeowners, it helped that the CCS FCUs were cheaper than conventional air-conditioners, and in the long-run, we do not have to worry about servicing the condenser units since there were none. There is also the added convenience of having the CCS built-in the moment we move in and it's easy to monitor our cooling consumption with the SP app. So far, it's been a breeze!"

"We chose the Centralised Cooling System (CCS) for its convenience as it's already installed when we moved in. As there is no compressor unit, it's one less thing to service, and not so hot at the service yard. I also do not notice any difference in coldness between CCS and conventional air-conditioning. It was an easy choice and I'm happy with it!"

"Prompt resolution and sound maintenance advise on our minor condensation issues gave us peace of mind. We believe that any remaining issues can be overcome, and the system's long-term benefits outweigh the initial challenges. We have been receiving positive feedback from guests, reaffirming the system's effectiveness. We don’t need to deal with loud noises and heat coming from the compressor. We look forward to enjoying its benefits while contributing to a sustainable future."

"So far, SP has been responsive to our queries on CCS. The system has been working well and the air-conditioning is cold enough for us. Decided to choose CCS as we don't have to worry about maintenance, such as servicing our condenser unit."

"When the option of CCS was available to me, I took it up because it saved me the hassle of sourcing for my own conventional air-conditioning system. Had a slight leak when it was first installed, but it was quickly rectified by SP. Now, it is working well for my family. Without the condenser unit outside my home, it's much neater. I have relatives living in Tengah who are also enjoying CCS and I will definitely recommend it to others."

"As an engineer, I understand that you need to give new technology time to test it out, for it to work. My CCS is definitely cold. I use the lowest fan speed but the cool air blowing out was still strong. I went with CCS because it has an advantage of not having a condenser unit, so I don't need to worry about the compressor breaking down or servicing."

"I would give CCS an 8 out of 10 rating. Having been CCS users for two months, we currently have no issues with it. We expanded our master bedroom and found that one FCU is still capable of cooling the entire space. I would also recommend my friends who are getting the 5-room BTO unit at Tengah to sign up for CCS, as it is more cost-efficient without the need to buy and maintain two condensers."

"I have been using the CCS since I moved in last December and it's working fine for me, especially in light of the recent hot weather. My neighbours are also enjoying the benefits of the CCS!"

"I have no complaints about the CCS. I had my initial doubts because I always been using conventional air-conditioner but so far, CCS has been working well. It’s perfect!"

"My husband and I chose to sign up for CCS because we felt the price for the FCUs was attractive then and there was no condenser unit outside my home. I don’t have to worry about dirt and dust accumulation whenever I open the window. Thus far, CCS works very well for us and it cools the room very quickly."

“With CCS, I can set my temperature at 26 degrees Celsius and it still feels cool enough, compared to my previous conventional air-conditioner that needs to be set at 23 to 25 degrees Celsius for the same cooling effect. I am also glad CCS does not need a condenser unit outside my house, so it’s not so noisy. So far, SP has been prompt and did a good job to address my earlier issues. I would definitely recommend CCS to my friends!”

"CCS is something new. I bought into the idea that it was more energy-efficient so I decided to give it a try. In fact, I find that CCS cools my rooms faster than conventional air conditioning! And without the condenser, I have one less thing to worry about. I am happy with it."

"The idea of CCS is very good and it works well for me. It is a unique concept that does away with the condensers. Now, I don't have to worry about the noise and heat, or the servicing of the condensers. It's hassle-free and easy to maintain."

“I am happy with the CCS. Works well for me. No issues with the system or coldness. No complaints. Service from Daikin is also good. Now I don’t need to worry about cleaning up or having to service the condenser unit. I love it!”

“I have been using the Centralised Cooling System since I moved into Tengah in Nov 2023. The air-conditioning has been working well and I have not encountered any issues. I am happy with the system!”

“I believe in the centralised cooling system (CCS), because in the long-run, CCS is more sustainable compared to conventional air-conditioning as it uses chillers to produce chilled water for cooling, which is a more energy-efficient process. As with any new initiative, there were teething issues but mine was resolved promptly by SP Group and Daikin, and my system has worked well since.”

“CCS has always worked for me from day 1. While there were minor condensation issues, these were resolved very quickly. I am enjoying the benefits of this sustainable way of cooling.”