Does the evaporator unit support modes like dry mode, fast cool mode, night/sleep mode?

Our IUs are designed to provide operating mode such as Dry, Fast Cooling and Sleep Mode to enhance optimal cooling needs.

Given the chiller plants are at the top of the blocks, will this open up the possibility of Legionella Bacteria spreading through the use of centralised cooling?

The centralised cooling system is compliant to NEA requirement for noise, vibration, and Legionella Bacteria. The water is confined in a closed circulating system and will NOT have direct contact with the air. The cooled air is produced locally in the indoor cooling unit located in each house, the same as current split unit in resident home. There is no “central” distribution of air

FREQUENTLY ASKED QUESTIONS

Usage & Billings

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Why is there chilled water usage charge on my utilities bill?
How is my chilled water bill calculated?
What is the current chilled water usage charge?

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Contract

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Can I terminate the Agreement for Installation of Equipment for Centralised Cooling Services (“Installation Agreement”)?
How do I notify SP if I no longer want to proceed with the CCS and how long will it take to process my request?
I have submitted my cancellation request under the Installation Agreement before the start of installation process but have not received confirmation on it. Am I required to pay the full cancellation charge?

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Maintenance & Warranty

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How is SP addressing customers’ reports of defects?
How long does it take to attend to defects?
Is there any warranty for CCS? If there is, then what would the warranty cover and how long would the warranty period be?

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