FREQUENTLY ASKED QUESTIONS
CCS Handover and Onboarding
[8 Articles]
- Will there be any information on CCS provided for me prior key collection?
- What will happen on the day of key collection?
- What happens when my SP Utilities account is activated?
- What documents do I need to prepare for CCS handover?
- What will happen during the CCS handover at my Tengah unit?
- What happens if there is no WiFi available at my premises during the handover? Will the SP representative still be able to demonstrate the smart features that comes with the FCU?
- What if I can’t make it for the CCS handover?
- What will be reflected in my monthly bill?
