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Reduction of Chilled Water Usage Rate and Additional Warranty for CCS Piping and Trunking

28 March 2024

SP Group remains committed to delivering a reliable and energy-efficient cooling solution for our Centralised Cooling System (CCS) customers. To bring added value and cost efficiencies to CCS subscribers, the following updates will take effect on 1 April 2024.

From 1 April to 30 June 2024, the CCS Residential Chilled Water Usage Rate will be further reduced to S$0.122/kWrh (before GST), a decrease of 7.5% compared with the previous quarter. This rate is reviewed quarterly.

Customers who have collected or will be collecting keys on or before 31 December 2024 will enjoy an additional 6-month warranty covering CCS piping and trunking within their flat.

SP continues to work closely with our installation partner, Daikin, to ramp up resources in handling teething issues and workmanship challenges that impacted some of our customers. We have resolved a majority of the condensation issues, and our priority is to address and resolve all outstanding issues expeditiously.

We thank you for your support and understanding.

For more information or questions on CCS, please refer to the list of Frequently Asked Questions.

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